Terms & Conditions

By booking any service with YBO, you agree to the following terms and conditions:

1. Booking, Deposits & Consultation Fees

A non-refundable $200 deposit is required to reserve and secure your event date for all services. No event date or services will be considered confirmed until all required deposits have been received.

For rental services, an additional $300 damage protection deposit is required for every $1,000 spent on rentals. The damage protection deposit may be paid by credit card or Zelle and is fully refundable to the original payment method upon the return of all rental items, provided that the items are returned on time and in the same condition in which they were provided, with no damage, loss, or missing items.

The remaining balance is due no later than seven (7) days prior to the event, unless otherwise agreed upon in writing. Failure to pay the remaining balance by the due date may result in cancellation of services and/or forfeiture of the event date.

All consultation fees are non-refundable.

2. Minimum Booking Requirements

A 3-hour minimum applies to all photography and photo booth services.

3. Cancellations & Refunds

All décor and event service cancellations are subject to the additional cancellation terms outlined in the contract. Rentals are non-refundable beginning one (1) week prior to the scheduled service date, and any rental cancellations made within 30 days of the service date will incur a 50% surcharge of the total rental amount. If photography or photo booth services are canceled more than 72 hours prior to the event, the client will be eligible for a 50% refund of the total service cost; however, cancellations made within 72 hours of the event are non-refundable. Cancellations for any other services made within 48 hours of the scheduled service date will be subject to a 75% surcharge of the total service amount. Services that are rescheduled within 48 hours of the original event date will incur a 25% rescheduling fee based on the total service cost. Once services have been rendered, no refunds will be issued.

4. Client Responsibility

The client is responsible for providing access to the venue and ensuring a safe and suitable environment for setup and operation. Any delays or restrictions caused by the venue may impact service delivery and are the client’s responsibility.

5. Equipment Use, Injury & Assumption of Risk

The renter acknowledges that the use of rental equipment may involve inherent risks, including but not limited to slips, trips, falls, collisions, or other accidents that may result in injury or property damage. The renter agrees to use all rental equipment responsibly and in accordance with any instructions, guidelines, or safety requirements provided by the company.

To the fullest extent permitted by applicable law, the renter voluntarily assumes all risks associated with the use, operation, or possession of the rental equipment during the rental period. The renter accepts full responsibility for themselves and their guests, participants, children, and any other individuals who use or come into contact with the rental equipment. The renter agrees that the company shall not be held responsible for injuries, accidents, damages, or losses arising from the use or misuse of the rental equipment, except to the extent caused by the company’s own negligence or willful misconduct where such liability cannot legally be waived.

The renter is responsible for supervising all individuals using the rental equipment and agrees to immediately report any unsafe condition, damage, or malfunction to the company.

6. Damage or Loss

The client is liable for any loss or damage to rental items or equipment during the event caused by guests, venue staff, or unforeseen incidents not caused by our team.

7. Photo & Video Usage

We reserve the right to use any photos or videos taken during the event for promotional purposes, unless otherwise requested in writing by the client.

8. Force Majeure

We are not responsible for delays or non-performance due to events beyond our control, such as natural disasters, severe weather, accidents, or government restrictions.

9. Delivery & Setup

For decor, rentals, and booths, setup and takedown times will be agreed upon during booking. Delays in venue access may result in reduced service time.

10. Digital Deliverables

For photography and 360/mirror photo booths, digital content will be delivered within the agreed timeline via email or shared link.

11. Custom Decor Packages & Payment Terms

All custom decor packages must be paid according to the payment schedule and terms agreed upon in writing at the time of booking. Failure to adhere to the agreed payment terms may result in cancellation of services without refund of any prior payments.